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ProActiveService

“ProActiveService” by bielomatik actively supports customers around the world – with competent contact persons and a wide range of services.

Service hotline: 0769-85410555
Email: info@bielomatik.com.cn

Your benefits

  • Personal support by the ProActiveService team
  • Comprehensive spare parts warehouse with original parts
  • Retrofitting (modernization)
  • Modifications
  • Inspection and maintenance contracts
  • Service hotline, extended on-call service
  • Customer visits to determine the need for maintenance and spare parts
  • Internal and external training programs
  • In-depth networking with customers to ensure effective, digital support for their processes, with our tool Connected Services:

    • Remote diagnosis
    • Global online remote service for all equipment
    • 100% data security
    • Knowledge storage
    • Fast responses
    • Downtime prevention
    • Increased machine availability
    • Decreased waiting periods
    • Savings for service calls
    • Increased work quality
    • Investment security